As our office starts the process of re-opening, we would like to make you aware of the measures that will be taken to not only ensure the safety of our patients but also of our fellow team members. Safety for everyone is the highest priority in our office and while these maybe uncertain times, please be assured that we will strictly uphold and maintain all requirements and recommendations put forth by Public Health Ontario and the Royal College of Dental Surgeons of Ontario for safe dental treatment in our office.
While there will be some new changes to the office and they way we see patients and visitors to the office, our office followed all the guidelines and requirements prior to the pandemic. We feel dental offices are one of the SAFEST places you can be in our community. Dentistry is a profession of obsessive-compulsive cleaners. Dental treatment rooms are cleaned with bactericidal and viricidal cleaners before and after each patient visit. We utilize barrier protection to prevent germs from spreading when we touch things. All efforts are made to use single use instruments and any instruments that are reused are reprocessed via stringent heat sterilization and used only on you before they are sterilized again. In addition to utilizing many disposable products, we wear Personal Protective Equipment (PPE) for the safety of our patients.
Recently, you may have heard about aerosols and their potential danger, especially as it relates to COVID-19. Aerosols are a part of our daily lives. When you speak, cough, sneeze, laugh and breathe, you generate aerosols from your body into the surrounding environment. Our human bodies have a well-developed immune system to protect us from any potential dangers that we may be exposed to from aerosols. As it specifically relates to aerosols generated in a dental office, the Canadian Dental Association and our local Ontario Dental Association have been leaders in helping dental offices remain safe before, during and after the pandemic. With guidelines that have been developed through science and fact, this includes improved safety measures which were developed by Health Canada and Ontario Public Health. Dentistry was safe before the COVID-19 outbreak and it remains safe after. To date, there has not been one instance of a major COVID-19 outbreak from a dental office.
You may not realize that our office has been open during the entire shutdown period seeing patients for emergency dental care. Those patients who have been here, as well as our dental team members, felt safe the entire time. In fact, the patients who came in all felt extremely comfortable receiving care at our office.
Since the pandemic began, dental offices (including ours) have been taking additional safety measures to protect our patients and our team. These include:
Our office is even going above and beyond by utilization of both intraoral & extraoral aerosol removal devices and improving our air filtration with HEPA air purification devices.
These additional measures in addition to our regular infection control procedures make our office one of the safest places you can be.
WE WANT YOU TO ALWAYS FEEL COMFORTABLE & SAFE AT OUR OFFICE. In addition, we want our team members to feel safe in our work environment.
As we begin performing routine dental care, you can be assured that our entire team has been in constant communication during the shutdown period, we have studied the latest information & research on how to best care for our patients, and we have implemented additional protocols to keep you, and us, safe during your visit.
There’s a lot of uncertainty when it comes to COVID-19. One thing you can be certain of is that going to the Dentist is, and always has been, safe.
We look forward to seeing you soon. 😊